1. WHY THIS NOTICE
The data controller is Casahito Home Couture Private Limited (Corporate Identification Number: OU17120DL2012PTC240266) of 186, Back office of Ground Floor, Greater Kailash – 1 , New Delhi – 110048.
2. TYPES OF DATA PROCESSED AND PURPOSES
We collect certain individually identifiable data that you actively submit through the Site (" personal data ") as well as other non-individually identifiable information that we collect through cookies and other tracking technologies ("Anonymous Data"). You understand that your Personal Data may be processed in countries where laws regarding processing Personal Data may be less stringent than in the country in which you reside.
You may register with our Site, purchase products, sign up for a newsletter, complete an online survey form, participate in promotions, provide feedback or other such communications which you may intend to share with us or otherwise actively send us Personal Data on the Site. Such Personal Data may include your name, email address(es), billing address(es), delivery address(es), telephone number(s), credit card information, consumption patterns, lifestyle, user data related to your social networking tools and product interests. You understand that by providing us such Personal Data, you allow us to identify you.
We use Personal Data primarily for the purpose for which you originally provided it (for example, to sell and deliver products, to respond to your queries/comments, to provide the requested newsletter, or the like), and for purposes of improving our products and services, market research, and profiling. We may use Personal Data to transmit direct marketing communications to you by email, although you can opt-out of receiving such communications at any time by responding to the opt-out instructions within the communication.
When you submit payment to purchase a product, our third party payment processor (currently, CCAvenue and PayPal, Inc.), will collect, on our behalf, your name, billing address, and complete credit card information that enables us to receive your payment. Our payment processing service provider may also retain this information to enable you to continue to purchase products without having to re-enter it each time.
We may also receive Anonymous Data from third parties. We use this data to provide better service to Site visitors, customize the Site based on your preferences, compile and analyse statistics and trends, mobile applications and social media assets, to otherwise administer and improve the Site for your use, and to personalize offers.
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
- Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
|POPUP||POPUP||Recognise your previous action when you return to our site. It is used to store the click activity info of visitor for newsletter subscription pop on home page. This information gets reset in every week|
|Country||Country||Store information about your preferences, and so allow us to customise our site. We are storing geo location information of visitor|
|PHPSESSID||PHPSESSID||Used to store session info (encoded) of website.|
4. DATA DISCLOSURE AND SHARING
Casahito may share and receive Personal Data within the Casahito affiliated group of companies, so that Casahito may inform you of other products that may be of interest to you, improve your shopping experience, and improve our Site design. We may also disclose Personal Data to our franchisees for customer relationship management (ensure the same customer’s benefits worldwide), profiling and marketing purposes. You may opt-out of our sharing your Personal Data with such affiliates and franchisees by contacting us as described below.
We may also disclose Personal Data to financial institutions or other third parties in connection with performing payment transactions.
Personal Data may be disclosed to analytics and search engine providers that assist us in the improvement and optimisation of our site.
Credit reference agencies may also be provide with Personal Data for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
We may create Anonymous Data records from Personal Data by excluding information (such as your name) that would otherwise make such data personally identifiable to you. We reserve the right to use and disclose Anonymous Data at our discretion.
Casahito does not knowingly collect or maintain Personal Data from or about children under the age of thirteen (13) and the Site is not intended to be used by persons under thirteen (13). If you are under the age of thirteen (13), please do not use the Site at any time nor in any manner If we learn that Personal Data of persons under thirteen (13) years of age has been collected on the Site, then we may deactivate the Account and/or make the user content inaccessible. If you find that we have Personal Data about anyone below thirteen (13) years of age on our Site, please inform us at firstname.lastname@example.org.
6. DATA HOSTING AND SECURITY
We follow generally accepted standards to protect the Personal Data submitted to us, both during transmission and once we receive it; however, no method of transmission over the Internet, or method of electronic storage, is 100% secure and no company, including Casahito, can completely or effectively eliminate the risks connected to handling information on the Internet. You acknowledge and agree that you provide your Personal Data entirely at your own risk.
7. ACCESS AND CORRECTION
Please keep your Personal Data, accurate, current, and complete by regularly updating your account or by contacting us at email@example.com if your Personal Data changes, or if you no longer desire to use or access the Site. You may correct, update, amend, delete or request deletion by making the change in your registered account settings page, or by contacting us at firstname.lastname@example.org. We will retain your information for as long as your account is active or as needed to provide you services. Please note that even if you have asked us to delete your account or any associated data as described above, we may be required to keep certain information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. In any event, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
8. THIRD PARTY TOOLS, PROMOTIONS, AND LINKS
9. WHERE WE STORE YOUR PERSONAL DATA
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
10. YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at support@Casahito.com
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
11. Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
12. EFFECTIVE DATE AND AMENDMENTS
13. CONTACT US
A. ShoppingQ. How do I find products on Casahito?
The easiest way to look for products is to browse using the category navigation menu at the top of the page. Under each category, you can narrow your search by theme, size and colour.
If you are looking for a specific product, you can use the search function by entering a key word in the search field in the top navigation menu and all related products will be displayed automatically.
If for some reason you are unable to find the product you are looking for, please e-mail customer service at email@example.com.Q. How do I know if a product is in stock?
All the items that you can see in the online store are in stock unless specified expressly to the contrary on the Website. Please be aware that even if you could add an item to your shopping bag, another customer can still buy it until you complete and processed your order with us.Q. How do I make a purchase on Casahito?
Before you start shopping, we recommend that you read our terms and conditions.
Once you have selected an item, select the colour, size (please refer to the Size Guide if you need assistance in finding the right size) & quantity and click on the 'ADD TO BAG' button. Review the items in your shopping bag and proceed to checkout. You can place your order with or without a customer account. We suggest you checkout with an account.
Once you have successfully placed your order, you will receive an order confirmation e-mail. Please note that this e-mail only confirms the receipt of your order. Once your order has been accepted and dispatched, you will receive a separate e-mail with the shipping information.
In case you need further assistance, please e-mail customer service at firstname.lastname@example.org.Q. Which size should I choose?
We have a size guide section that will help you identify the right size for products you want to order. This size guide section can be accessed through the bottom panel on any page in our website or through the product page.
Click here to view the Size Guide.Q. Can I make a special request to customize my order?
Unfortunately, we cannot accept special requests on orders at this time.
B. Your AccountQ. Do I need to set-up an Account to place an order?
You don't have to create an account to purchase products on Cashaito.com. However, creating an account is a one-time process which comes with the following benefits:
- Manage your orders and review past purchases
- Create a personal wish list.
- Manage your personal data and save your preferred settings
- Manage your account details and address
- View or manage Store credits
- Be invited to online events, exclusive products launches and special promotions
To create an account, please Register with us.Q. I've Forgotten My Password. What should I do?
You can request for a new password by clicking on the ‘Forgot your Password?’ link on Sign In screen and enter your registered email address. You will receive a new password via email.Q. Can I change/ cancel my order?
You can change or cancel the order if Casahito has not sent you a shipping confirmation email. For technical reasons, it is not possible to change or cancel your order once the shipping confirmation has been sent. We therefore ask you to please check your shopping bag carefully before finalizing your order. In case you do decide to change your order, the delivery date will change for the new order.
In case you need further support, please e-mail customer service at email@example.com.Q. How do I know if my order is being processed?
You will know that your order will be processed as soon as you receive the Order Confirmation email. Your order will only be accepted and dispatched once your credit card and address details have been verified. The Shipping Confirmation e-mail tells you that your order has left the warehouse and is on its way to the shipping address.Q. When will I be charged?
If you paid by debit card or PayPal, your payment will usually be taken immediately. If you cancel your order before it is processed, we will refund you through your original payment method. If you paid by credit card, your payment will usually be taken once the order is approved. If you canceled your order before it is processed and before you receive your order confirmation, we will simply cancel the transaction and there will be no need to process a refund.Q. Certain items in my order are expected to ship within 14 or 30 days, how do I receive my order sooner?
We recommend checking the dispatch time before placing your order. Our warehouse will ship your entire order once all the products you ordered are ready to ship. If you are looking to receive your order within 5-7 business days, we recommend ordering only those items that are ready to ship.
For any further information, please contact our - customer service team who will be able to assist you.Q. Do you offer a repair service?
We do not offer a repair service at the moment. With your order, you will receive a basic repair kit which you can use to attend to minor repairs as and when the need arises.Q. Is there a minimum or maximum order value?
We do not have a minimum order value however; there is a maximum limit of 10 units per product per order. For bulk orders please write to us at firstname.lastname@example.org or place a new separate order(s). Please note that Casahito will have the final right to accept your order or not as indicated in the Terms and Conditions on the site.Q. Can I place an order by e-mail, post or fax?
We only accept orders that have been placed directly on our website. We don't accept orders by e-mail, post or fax.
For bulk orders we request you to write to us at email@example.com. Please note that Casahito will have the final right to accept your order or not as indicated in the Terms and Conditions on the site.Q. What should I do if I receive a faulty product?
Products are considered faulty if they were received damaged. Please note items that are damaged as a result of use are not considered to be faulty.
Where possible, we will offer to repair faulty items or replace the product. You will receive a full refund if the item cannot be repaired or replaced.
We do not offer exchanges on items purchased from our website, you can however Click here to read our return policy and place a new order on our site.
C. Payment MethodsQ. What Payment Methods does Casahito accept?
Casahito accepts MasterCard, Visa, American Express and PayPal.Q. I have Store Credit. How do I use it?
Store credit will reflect in your Casahito account. You can use your store credit to shop on Casahito online store. Please note that store credit does not include shipping cost, insurance cost, duty charges, VAT and other taxes. Be sure to use your store credit before the validity expires.Q.Is it safe to use my Credit Card on Casahito?
To ensure your transaction is safe we have partnered with PayPal and CC Avenue to process credit card information. They are one of the largest and most reputed Internet transaction companies. Your credit card and billing information is recorded via fully encrypted Secure Socket Layer connection (SSL). This and your other personal information are safe and secure and will only be used for your intended purpose. We comply with industry leading security and privacy standards.Q. How can I be sure my payment details are secure?
To help ensure that your shopping experience is safe, Casahito uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the Internet.Q. How can I choose the currency I pay in?
The currency will be set according to your location and displayed at checkout. Payment can be made in four currencies ($ U.S Dollar, £ Pound Sterling, AUD $ Australian Dollar and CAD $ Canadian Dollar), you can select your shipping destination via the top panel on the home page. The payment can be made only in the currency applicable for the jurisdiction where the products are required to be shipped.
D. Shipping & DeliveryQ. Which countries does Casahito ship to?
Casahito currently ships to the US, UK, Canada and Australia.Q. Can I ship to an address other than my own?
Yes, you can ship to another address besides your own. At checkout you have the option to select a shipping address that is different from your billing address.
If the country you want the products shipped to differs from the country you are logging in from, be sure to select the shipping country from the “Shipping To” drop down at the top of the page before you begin shopping. Changing the shipping destination country will empty your shopping bag.
Currently, we only ship to USA, UK, Canada and Australia.Q. Do you deliver to PO boxes?
Casahito does not deliver to PO boxes due shipping restriction.Q. How do I track my order?
Once your order has been processed and shipped, you will receive an e-mail confirmation with your shipping details and a tracking number. If you have set up a personal account on Casahito, you will be able to view and track the status of your shipment in My Account.
If you are not registered yet, you can still track your orders by inserting the tracking number sent on your email address here. For an easy and uncomplicated tracking of your order we request you to register with us.Q. How do I track the delivery of my order?
Once your order is shipped you will receive an email with tacking details of your order. You can check the status on DHL by inserting the tracking number supplied.Q. How soon can I get my order?
Once your order is dispatched from our warehouse. You may expect DHL to deliver within 3-7 days* * Shipping time can be used as a guide only and are based on time after dispatch. Casahito cannot take responsibility for delays due to customs clearance or payment transaction.Q. What are the shipping charges?
Shipping charges varies as per location and item quantity. The product prices on our site are inclusive of shipping cost, insurance, duties and taxes and duties. You can view the detailed break up at checkout and also on your invoice.Q. Will there be additional duties or taxes payable on my purchase?
The prices you see on our site covers the cost of import duties & taxes, shipping and insurance.Q. How can I expect to receive my order?
Your order will be shipped in Casahito packaging to protect your items and ensure that they reach you in perfect condition. Please note that we require a signature of an adult/major (in accordance with your jurisdiction) for all deliveries.Q. Is my order insured?
Casahito insures all items against theft and accidental damage while in transit to the shipping address. Once your order has been delivered to the specified address and signed for, they are no longer covered by insurance.
If your box is damaged upon arrival, we recommend that you either refuse the delivery, or make a note when signing for the package, that you are accepting a damaged box.
In case you need further support, please e-mail customer service at firstname.lastname@example.org.Q. What do I do if my item arrives damaged?
At Casahito, we take great pride in our products and we hope you will feel the same about your purchases. If some reason you receive a damaged product, please e-mail customer service at email@example.com.Q. Does Casahito Ship to multiple addresses?
We can only deliver one order to one address. Please place separate orders if you would like product(s) to be shipped to be more than one address.
If you would like to change your delivery address, please contact us before we dispatch your order.Q. Can I ship to an address other than my own?
Yes, you can ship to another address besides your own. At checkout you have the option to select a shipping address that is different from your billing address. Currently, we only ship to USA, UK, Canada and Australia.
E. Returns & RefundsQ. How can I return an order?
Please refer to our return policy here
Returned items will be refunded excluding the original cost of shipping, insurance, duties &taxes. You may be able to recover import duties for returned items by contacting your local customs bureau directly.Q. Can I exchange an item?
We do not accept exchanges. You may return your item(s) and place a new order.
Please refer to our return policy here.Q. When will I get my store credit/refund?
Once your return has been checked and processed by our warehouse you will be notified by e-mail. The store credit will be given to your Casahito account (or email address). Store credit/refund may take up to 14 working days to appear in your Casahito account or in the account used to make the payment.Returned items will be refunded excluding the original cost of shipping, insurance, duties & taxes. You may be able to recover import duties for returned items by contacting your local customs bureau directly.
Please note that if you have received a gift and would like to return it for a refund, the person who originally purchased the gift will receive the store credit.Q. How long do I have to return a product?
You can return products within 28 days of receipt.
Click here for our detailed return policy.Q. How long does it take to process my return?
Please allow 15 to 20 business days for us to receive and process your return. You will receive an e-mail notification upon the completion of return processing. We are not able to issue credit until your return package has been received and processed.Q. What happens if you do not receive my return within 28 days?
Your item(s) should be sent back to us within 28 days. Returns outside these timeframes may be accepted at the discretion of Casahito and may only be refunded as a store credit.Q How long does it take to process my return?
Please allow 14 working days after we receive the products for us to process your return. You will receive an e-mail notification upon the completion of return processing. We are not able to issue credit until your return package has been received and processed.Q. How do I know that you received my returned shipment?
You may track your return using the tracking details provided by the return courier service. Once your return has been checked and processed at our warehouse, we will notify you by email. The store credit/refund will be added to your Casahito account or in the account used to make the payment. This process may take up to 14 business days.
F. PrivacyQ. Is my personal information kept private?
Please be assured that your personal information is kept private and confidential and at no point will we rent or sell this data. Please note that Casahito may use your contact details to inform you about new arrivals, exclusive products and services via e-mail. If you would prefer not to receive these updates, please unsubscribe from our newsletter service.
Generally, a cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks
Terms And Conditions
By visiting the Site, You are agreeing to the practices described in the T&C. We may modify the T&C from time to time and Your continued use of this Site (or any of our other Sites) following such change shall signify Your agreement to be bound by the modified T&Cs. If you do not agree to any change to the T&Cs, then we request you to please immediately stop using the Site.
All products/services and information displayed on the Site constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. CASAHITO reserves the right to accept or reject Your offer.
These T&Cs will apply to any contract between us for the sale of products on the Site to you. Please read these T&Cs carefully and make sure that you understand them before ordering any products from the Site ("Products"). Please note that before placing an order you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to order any products from the Site.
Some of the services or features available on the Site require you to register with us. This is a onetime process and comes with many benefits like special alerts, exclusive offers and much more. For registration we require some information about Yourself that is true, and complete in all respects. In case any of your registered information changes, kindly notify us at the following e-mail address firstname.lastname@example.org. We may also change registration requirements from time to time.
The account password shared should be unique and kept secure, and You must notify CASAHITO immediately of any breach of security or unauthorized use of Your account. Although CASAHITO will not be liable for Your losses caused by any unauthorized use of Your account, You may be liable for CASAHITO's losses or others due to such unauthorized use.
2. Eligibility to purchase :
2.1 The products displayed on the Site are offered for sale to consumers only. The Site is available to individuals who are adult/ major and who can otherwise lawfully enter into and form contracts in accordance with the applicable laws and meet CASAHITO's terms of eligibility. The products offered for sale on the Site can be shipped only to the countries indicated on the Site.
2.3 In order to make purchases on the Site You will be required to provide Your personal details. In particular, You must provide Your real name, phone number, e-mail address and other requested information as indicated. Furthermore, You will be required to provide payment details that You represent and warrant are both valid and correct and You confirm that You are the person referred to in the billing information provided.
2.4 The purchase of merchandise through the Site is strictly limited to individuals who can lawfully enter into and form contracts on the Internet in accordance with the applicable laws. Products purchased by You are for personal or gift use and should not be re-sold, used for commercial purposes or any other commercial benefit. In addition, by making an offer to purchase merchandise from our Site, You expressly authorize us to perform credit checks and, where CASAHITO feels necessary, to transmit to or from third parties solely to authenticate Your identity, to validate your credit/debit card, to obtain an initial credit card authorization and/or to authorize individual purchase transactions.
2.5 Please note that currently, delivery of our products is restricted to below mentioned countries only.
- 1. United Kingdom
- 2. United States
- 3. Canada
- 4. Australia
Selected products in Your shopping bag or wish list are subject to acceptance and availability, are not reserved and may be purchased by other customer(s).
3.1. For each product offered for sale on the Site, a picture of such product will be displayed, with the unitary price, and the colors and sizes available. Pictures of products are provided purely to illustrate the product. Although we have made every effort to display the colours and dimensions accurately, CASAHITO will not be responsible for any insufficient graphical representation of the products showcased on the Site on your computers display. Due to technical reasons, we allow order of only 10 units per design. For bulk orders, please e-mail customer service at email@example.com.
3.3 It is possible to correct errors in the information entered during the purchase process up to the submission of the order by following the specific Amendment Procedure. Once the order is submitted You will not be able to change it. Your Order can only be cancelled in accordance with clause 10.
3.4 After submission of the order, CASAHITO will share details of Your purchase through an email to confirm that CASAHITO has received the order and is processing it (the " Order Confirmation "). However, please note that this does not mean that your order had been accepted. Our acceptance of your order will take place as described in clause 3.5. You will be able to access Your order(s) at any time through the "My Account" section on the Site or by contacting our customer service team at firstname.lastname@example.org.
3.5 We will confirm acceptance of the order by sending an email that confirms that Your order has been shipped (the "Shipping Confirmation"). A paper invoice will be included with the product. Once the order has been shipped it cannot be changed or cancelled. The Contract between us will only be formed when we send you the Shipping Confirmation.
3.6 CASAHITO reserves the right to refuse orders made by any person it considers, in its sole discretion, as not having the eligibility to place an order or with whom a legal dispute regarding a previous order is on-going or for any other legitimate reason, without any need to provide the reasons for the same. CASAHITO reserves the right to refuse and not to process orders which, in its sole discretion, appear to be sent by dealers and/or distributors.
3.7 Furthermore, CASAHITO may store a record of Your transactions for a minimum of one year. However, we take reasonable care, in so far as it is in our power to do so, to keep the details of Your order and payment secure, however, we cannot be held liable for any loss You may suffer if a third party procures unauthorized access to any data You provide when accessing or ordering from the Site.
4. PRODUCT AVAILABILITY
4.1 CASAHITO invites You to check the availability of products offered for sale on the Site at the time of purchase. Products sold by CASAHITO on the Site may be subject to stock limits, and CASAHITO does not guarantee that they will always be available.
4.2 Depending on availability, ordered Products will be shipped to You within 48 hours. In the event of a high demand of the ordered Products, we will try to ship the order to You within 7-10 days. Furthermore, if the ordered Product is temporarily unavailable or is listed as a bulk order, we will try to ship the same within 30 days. The estimated shipping time will be confirmed to You along with your Order Confirmation. However, in case of any query you can e-mail customer service at at email@example.com.
4.3 In case of unavailability of the products You ordered, CASAHITO will inform You within 7 business days (and in any case, within the delivery time limit as specified) by sending You an e-mail or by calling You if You have provided Your telephone number during the purchase process registration. If the purchase amount has already been charged, a refund will be issued within 30 days without any interest or any compensation for that period or in case of a further delay for the time taken in refund and no claim of any harassment/ loss caused due to such delay shall be made against CASAHITO.
5.1 Prices of the products available for sale on the Site are displayed in 4 currencies (U.S Dollar, Pound Sterling, Australian Dollar and Canadian Dollar) based on the shipping location selected in the Site.
5.2 Shipping, Insurance, applicable Taxes and Duties are included in the Product price and visible according to Your shipping destination. Details are itemized on the order summary or checkout page.
5.3 While we will make reasonable efforts to provide accurate and timely pricing information, errors may occur. If an error in the price of the products You ordered is identified after CASAHITO sends You the Order Confirmation and before the products are dispatched, CASAHITO will contact You and ask You if you want to re-confirm the order at the correct price or to cancel it. If CASAHITO is not able to contact You, it will cancel the order and send You an email confirming the cancellation.
6.1. CASAHITO accepts payment by credit cards: Visa, MasterCard, and American Express. We also take payment from Paypal account. You can select the payment option at the checkout page are per your choice.
6.2. The amount will be deducted immediately after the online purchase. The purchased products will only be shipped after successful transaction.
6.3. To help ensure that Your shopping experience is safe, simple and secure CASAHITO uses Secure Socket Layer (SSL) technology.
6.4. Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of Your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss You may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.
6.5. Currently we do not offer cash on delivery service. All orders are confirmed post successful payment online through approved payment partners.
7.1. Following Order Confirmation, Your ordered products will be dispatched to the address provided during the purchase process. For security reasons, CASAHITO will not ship any order to a P.O. Box or accept any order where it is impossible to identify the individual private recipient of the order, and its address.
7.2. All purchases will be delivered by CASAHITO's selected courier service (hereinafter, "Courier") between Monday and Friday excluding Saturdays, Sundays and local or national holidays, after the Order Confirmation is sent to You, on the basis of the indicated availability. CASAHITO will not be responsible for delays that are unforeseeable and/or attributable to the Courier service provider.
7.3. In the event You do not receive the product(s) you purchased within 25 business days following receipt of the Order Confirmation, You can e-mail customer service at at firstname.lastname@example.org. CASAHITO reserves the right not to respond to any such inquiries sent after 30 days from receipt of the Order Confirmation by You.
7.4. Please note that estimated delivery times are to be used as a guide only and commence from the date of dispatch, CASAHITO is not responsible for any delays caused by Courier or destination customs clearance processes.
7.5. Your Order may be subject to import duties and taxes which are applied when the delivery reaches your country. Please note that we have no control over these charges and we cannot predict their amount.
7.6. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.
CASAHITO insures each purchase during the time it is in transit until it is delivered to Your specified delivery address. We require a signature for any goods delivered, at which point responsibility for Your purchased goods passes to You. If You have specified a recipient who is not You for delivery purposes (for example as a gift) then You accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by CASAHITO, and transfer of responsibility in the same way.
9. SHIPPING INFORMATION:
9.1. CASAHITO includes the shipping cost in product price to all addresses for the order.
9.2. Please note that we require a receiving signature by an adult/ major (as per the applicable laws) for all deliveries and therefore do not ship to PO Boxes.
9.3. We are unable to ship to FPO/APO addresses.
9.4. We do not offer any expedite shipping.
9.5. We will not be delivering orders on the national holidays or any such other day prescribed as a holiday by the respective government/local authority.
9.6. CASAHITO will only deliver Your package to the address that was requested when Your order was placed. We don’t re-route any packages.
10. CANCELLATION POLICY:
10.1 If you are a consumer, you have a legal right to cancel a contract during the period set out below in clause 10.3. This means that during the relevant period if you change your mind or decide for any other reason that you do not want to receive or keep a Product, you can notify us of your decision to cancel the contract and receive a store credit.
10.2 Your legal right to cancel a contract starts from the date of the Dispatch Confirmation (the date on which we e-mail you to confirm our acceptance of your order), which is when the contract between us is formed. Your deadline for cancelling the contract then depends on what you have ordered and how it is delivered, as set out in the table below:
|Your Contract||End of the cancellation period|
|Your Contract is for a single Product (which is not delivered in instalments on separate days).||The end date is the end of 14 days after the day on which you receive the Product.
Example: if we provide you with a Dispatch Confirmation on 1 January and you receive the Product on 10 January you may cancel at any time between 1 January and the end of the day on 24 January.
|Your Contract is for either of the following:
one Product which is delivered in instalments on separate days.
multiple Products which are delivered on separate days.
|The end date is 14 days after the day on which you receive the last instalment of the Product or the last of the separate Products ordered.
Example: if we provide you with a Dispatch Confirmation on 1 January and you receive the first instalment of your Product or the first of your separate Products on 10 January and the last instalment or last separate Product on 15 January you may cancel in respect of all instalments and any or all of the separate Products
|at any time between 1 January and the end of the day on 29 January.|
|Your Contract is for the regular delivery of a Product over a set period.||The end date is 14 days after the day on which you receive the first delivery of the Products.
Example: if we provide you with a Dispatch Confirmation on 1 January in respect of Products to be delivered at regular intervals over a year and you receive the first delivery of your Product on 10 January, you may cancel at any time between 1 January and the end of the day on 24 January. 24 January is the last day of the cancellation period in respect of all Products to arrive during the year.
10.3 To cancel a contract, you just need to let us know that you have decided to cancel. The easiest way to cancel the contract is to log in to casahito.com and request a cancellation in the "My Order" section, mentioning that you wish to cancel your order pursuant to clause 10. Once we have received your cancellation request we shall send you a confirmation email. After you receive the confirmation email, please would you (if you have already received items) return the Products to us in their original packaging, with all necessary tags and documents in one of the ways set out in clause 11.3 or 11.4
10.4.1 refund you the price you paid for the Products in the form of store credits. However, please note we are permitted by law to reduce your refund to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a shop. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount. The shipping cost, insurance cost, duty fee, VAT and other taxes shall also be subject to deduction from the order amount.
10.4.2 make any refunds due to you in the form of store credits as soon as possible and in any event 14 days after the day on which we received the Product back from you or, if earlier, the day on which you provide us with evidence that you have sent the Product back to us. For information about how to return a Product to us, see clause 11;
10.5 If you have returned the Products to us under this clause 10 because they are faulty or mis-described, we will refund the price of the Products in form of store credits in full, together with any applicable delivery charges, and any reasonable costs you incur in returning the item to us.
10.6 If a Product has been delivered to you before you decide to cancel your Contract:
10.6.1 then you must return it to us without undue delay and in any event not later than 14 days after the day on which you let us know that you wish to cancel the Contract. You can return it to us at our warehouse. Please see clause 11.3 and 11.4 for further details;
10.6.2 unless the Product is faulty or not as described (in this case, see clause 10.7), you will be responsible for the cost of returning the Products to us. If the Product is one which cannot be returned by post, we estimate that if you use the carrier which delivered the Product to you, these costs should not exceed the sums we charged you for delivery.
10.7 Because you are a consumer, we are under a legal duty to supply Products that are in conformity with this contract. As a consumer, you have legal rights in relation to Products that are faulty or not as described. These legal rights are not affected by your right of return and refund in this clause 10 or anything else in these T&C’s.
11. RETURN POLICY
11.1 In addition to Your statutory right to cancel the contract under clause 10, if You are not completely satisfied with your purchase, You can return the ordered products, within 30 days from the date of receipt of the Product(s) purchased on the Site. Please note that at this time Casahito only offers store credit in the event you wish to return any Product or Products, as further described below in clause 11.6, 11.7, and 11.8.
11.2 To return the products/order to CASAHITO, follow the procedure described below:
i. Login to casahito.com and request a return application within 10 days of delivery in Your ‘My Order’ section, mentioning the reason for Your return to get Your Order Return Number ("ORN").
ii. Make sure the merchandise You return is in its original condition, all tags and packaging included. Check the presence of the label and commercial documents accompanying the products within the package.
iii.On acceptance of Your return request we will share with You a confirmation email.
iv. Upon receipt of the confirmation mail, please contact the courier of Your choice and send the order in its original packing, with all necessary tags and documents to our defined address in section 11.3 or 11.4 within 30 days of delivery.
11.3 Returns from UK
(i) all shipments from UK may be returned directly to our designated Post Box at ROYAL MAIL at Your expense; or
(ii) You may return the products to CASAHITO Warehouse at Your expense; or
11.4 Returns from USA, Canada and Australia:
All shipments can be returned to CASAHITO Warehouse at Your expense; or
11.5 Please note that CASAHITO will not be responsible for returns which are returned to incorrect address.
11.6 While requesting for return you shall receive store credit in the order return section on the Site.
11.7 Return for store-credit will be processed immediately after approval from CASAHITO. A store-credit (equal to order-amount deducted by the shipping cost, insurance cost, duty fee, VAT and other taxes) will be added to the Your Account, provided that products are returned unused, unwashed and in the same condition in which they were delivered, with all original labels attached including the anti-counterfeiting label, and complete with all parts and accessories using their original packaging.
11.8 A store-credit (equal to the order-amount after deducting shipping cost, insurance cost, duty fee, VAT and other taxes, to the maximum extent permitted by applicable law) will be added to purchaser’s CASAHITO account (email account), provided that the conditions described under sections 11.2 and 11.3/11.4 above have been met. You can use your store credit to purchase products on the Site. In case of return of products purchased as a gift (i.e., products shipped to a recipient different from the person who made the payment), the store-credit will be issued to the person who made the payment. Store credit issued against returns/faulty goods can only be used for 6 months beyond which it will expire, to the maximum extent permitted by applicable law.
11.9 CASAHITO reserves the right to inspect the product(s) returned and to refuse the return of those product(s) which do not comply with the requirements specified. You agree that the decision of CASAHITO with respect to such determination shall be final.
11.10 CASAHITO will not be liable for refund for Products which have not been received by CASAHITO as a consequence of loss, theft or damage not attributable to CASAHITO.
11.11 Currently we do not offer the facility of product exchange. The order can be returned for store-credit.
11.12 Repeated Returns: We offer a flexible returns policy to make Your online shopping experience even easier. However, we do monitor the number of returns made and may refuse to accept orders at our discretion if goods are returned repeatedly under this Clause 11. For the avoidance of any doubt, this clause 11.12 does not apply to cancellations or returns pursuant to clause 10.
11.13 Faulty Goods: Goods are faulty if they are received damaged. Items that are damaged as a result of normal wear and tear are not considered to be faulty. You can seek refund in the form of store credit after the product is returned in accordance with the Returns Policy.
11.14 Late Returns: In case you wish to return the order, you should file a request on the Site within 10 days of delivery. Please do ensure the same is dispatched and received at the CASAHITO Warehouse within 30 days of Your receipt of the products. In case, Your return request is outside the mentioned timeframe, CASAHITO reserves the right to reject the same.
11.15 Important Information:
- We have made every effort to showcase as accurately as possible the colours of our products that appear on casahito.com. However, as computer monitors vary, we cannot guarantee that your monitor's display of any colour will be completely accurate.
- We ensure that all items are quality controlled and checked for any faults before they are dispatched to You. Should You receive an item that is not in perfect condition please contact us immediately.
- Please send all items You wish to return from an order in the same shipment to ensure Your return is processed as quickly as possible.
- Items should be returned in their original packaging to ensure they are adequately protected in transit. CASAHITO will not be liable for any damage caused during return.
- For any further information on our return policy please e-mail customer service at email@example.com.
12. CONFORMITY OF ORDERS
12.1 Products received on order must be checked by You at the time of delivery to ensure that they correspond to the products You ordered.
12.2 Any variances identified at the time of delivery, including any tampering or damage to the packaging, damage to the products, missing items, non-conformity to the products ordered, defective products, etc. (hereinafter "Defects"), can be indicated by You directly to the Courier by inserting a written and signed comment on the feedback form. In such circumstance You will not be required to accept the products and may return them directly to the Courier.
12.3 In the event that any Defects are identified after delivery, then You may return the product to CASAHITO following the procedure described under Section 11.
13. CHANGES AND CORRECTIONS
13.2 We will make reasonable efforts to display accurate and timely information about products on the Site. However, there may occasionally be typographical errors, incorrect statements or omissions regarding the description of the product, the price, any promotions, offers and the availability of the product concerned (hereinafter "Errors"). CASAHITO reserves the right, at any time and without notice to You, to correct such Errors, to change or update information, to revoke offers containing such Errors and to cancel any order at any time prior to shipment. In the event that Your credit card is charged for no Products in order, You will be promptly informed by CASAHITO at the email address provided during the purchase process registration and a refund will be issued to Your credit card within 30 days without any interest or any damages/ compensation for that period or for any further time taken in refund and no claim of any harassment/ loss caused shall be made against CASAHITO.
13.3 All changes and/or corrections mentioned above will apply only to purchase orders submitted subsequent to the date of the change or correction made by CASAHITO. Unless CASAHITO decides, in its sole discretion, to cancel an order or You accept to re-confirm the order, You will be charged immediately the prices appearing on the Order Confirmation after a successful transaction.
14 DISCLAIMER OF WARRANTY
14.1 The Products which are considered faulty can be returned free of cost to Casahito. Casahito does not offer any other express or implied warranties with respect to the products except those statutorily required under the applicable law.
14.2 Additionally, please note that any statutory warranty does not apply to any defect in the Products arising from:
i. fair wear and tear;
ii. wilful damage, abnormal storage or working conditions, accident, negligence by you or by any third party;
iii.if you fail to operate or use the Products in accordance with the user instructions;
iv. any alteration or repair by you or by a third party who is not one of our authorised repairers.
14.3 CASAHITO MAKES NO EXPRESS REPRESENTATIONS OR WARRANTIES OF ANY KIND REGARDING THE PRODUCTS, THE ACCURACY OR COMPLETENESS OF INFORMATION ON THIS SITE OR THE CONDITION, FEATURES OR AVAILABILITY OF PRODUCTS DESCRIBED OR OFFERED FOR SALE ON THIS SITE. CASAHITO DISCLAIMS ALL IMPLIED WARRANTIES AND REPRESENTATIONS OF ANY KIND REGARDING THE PRODUCTS OTHER THAN ANY WARRANTIES THAT IT WOULD BE UNLAWFUL TO DISCLAIM..
14.4 ANY PURCHASE IS "AS IS" AND "AS AVAILABLE" AND AT YOUR OWN RISK. YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISSATISFACTION, DEFECTS, ERRORS OR PROBLEMS REGARDING ANY PRODUCTS THAT YOU PURCHASE OR ATTEMPT TO PURCHASE VIA THE SITE SHALL BE AS EXPRESSLY SET FORTH IN OUR RETURN POLICY SET FORTH ABOVE.
15. CASAHITO LIABILITY
15.1 PRODUCTS OFFERED FOR SALE ON THE SITE ARE SUPPLIED "ACCORDING TO AVAILABILITY".
15.2 IN NO EVENT SHALL CASAHITO BE LIABLE FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, COSTS OF COVER, LOSS OF BUSINESS, OR ANY SIMILAR OR OTHER DAMAGES, ARISING OUT OF THESE T&CS, THE PRODUCTS, OR YOUR USE OF THE SITE OR ANY INFORMATION OR MATERIALS MADE AVAILABLE ON OF THROUGH THE SITE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. IN NO EVENT SHALL CASAHITO’S CUMULATIVE LIABILITY ARISING FROM OR IN CONNECTION WITH THESE T&CS, THE PRODUCTS, OR YOUR USE OF THE SITE OR ANY INFORMATION OR MATERIALS MADE AVAILABLE ON OF THROUGH THE SITE, UNDER ANY CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY, EXCEED THE FEE ACTUALLY PAID TO CASAHITO BY YOU UNDER THE PURCHASE ORDER CORRESPONDING TO THE PRODUCT(S) IN RESPECT OF WHICH THE LIABILITY AROSE. THE EXISTENCE OF ONE OR MORE CLAIMS WILL NOT SERVE TO ENLARGE THIS LIMIT. YOU AGREE THAT CASAHITO’S SUPPLIERS AND AFFILIATES WILL HAVE NO LIABILITY OF ANY KIND UNDER OR AS A RESULT OF THESE T&CS. THE FOREGOING LIMITATIONS OF LIABILITY ARE INDEPENDENT OF ANY EXCLUSIVE REMEDIES SET FORTH IN THIS AGREEMENT.
15.3 THE AFOREMENTIONED LIMITATIONS OF LIABILITY SHALL APPLY TO ANY LOSS OR DAMAGES, HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY, WHETHER DERIVED FROM CONTRACT, TORT, INCLUDING, WITHOUT LIMITATION, STRICT LIABILITY AND NEGLIGENCE, OR ANY OTHER LEGAL THEORY, EVEN IF CASAHITO WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER ANY OF THE LIMITED REMEDIES HEREUNDER FAIL THEIR ESSENTIAL PURPOSE. YOU ACKNOWLEDGE THAT THE DISCLAIMERS AND LIMITATIONS HEREIN ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES.
15.4 WE ONLY SUPPLY THE PRODUCTS FOR DOMESTIC AND PRIVATE USE. YOU AGREE NOT TO USE THE PRODUCT FOR ANY COMMERCIAL, BUSINESS OR RESALE PURPOSES, AND WE HAVE NO LIABILITY TO YOU FOR ANY LOSS OF PROFIT, LOSS OF BUSINESS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS OPPORTUNITY.
16 APPLICATION OF LIMITATIONS AND DISCLAIMERS
17 FORCE MAJEURE
It is agreed that CASAHITO shall not be responsible for any failure or delay on its part in performing any of its obligations or for any loss or damage, cost, charges and expenses incurred or suffered by You by reason of such failure or default or delay caused due to any force majeure conditions, acts of god, laws and regulations of the Government, strikes, lock-outs, riots, violence, war or any other cause beyond its control.
You agree to indemnify, defend and hold harmless Casahito, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
19 THIRD PARTY RIGHTS
This Contract is between you and us. No other person shall have any rights to enforce any of its terms. However, if you are a consumer, the recipient of your gift of a Product will have the benefit of our warranty at clause 16, but we and you will not need their consent to cancel or make any changes to these Terms.
For any information, complaints or assistance in relation to the Site or the purchase procedure,, please e-mail customer service at firstname.lastname@example.org.
21 USAGE BY CHILDREN- DISCLAIMER:
We take utmost care of delivering best quality products. Our products may contain beads, stones, glass based or any other embellishment which may be swallowed by small Children or may otherwise harm and cause medical complications to small children. Such products should be kept away from the reach of small children. CASAHITO shall not be responsible for any harm caused on account of such injuries.
If you have any questions regarding these T&Cs, , please e-mail customer service at email@example.com.
Updated: June 1st, 2015
ARBITRATION NOTICE: THIS AGREEMENT CONTAINS AN AGREEMENT TO ARBITRATE IN THE DISPUTE RESOLUTION SECTION BELOW WHICH WILL REQUIRE YOU TO SUBMIT CLAIMS YOU HAVE AGAINST CASAHITO TO BINDING AND FINAL ARBITRATION.
1. ACCEPTANCE OF TERMS AND CONDITIONS OF USE
2. YOUR USE OF THE SITE
Access to the Site
(i) copy, reproduce, publish, transmit, distribute, perform, upload, post, publicly display, encode, translate, modify or create derivative works from, sell, license or otherwise distribute this Site or any Content, including but not limited to mirroring, framing or linking to any other computer, server or web site;
(ii) access or use this Site or any Content for any commercial purposes, including any advertising or advertising revenue generation activity on your own web site;
(iii) use any deep-link, page-scrape, robot, spider or any other automatic or manual processes, to access, acquire, copy or monitor the Site or the Content or any portion thereof, or in any way reproduce the structure or presentation of the Site or any Content, or circumvent any copy-protection devices, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site;
(iv) attempt to access any portion or feature of the Site You are not allowed to access without authorization, or any other systems or networks connected to the Site or any Casahito server, by hacking, password mining or any other illegitimate means. You may not use anyone else’s password or Account at any time without the express permission and consent of the holder of that password or Account;
(vii) take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site, or any systems or networks connected to the Site. You agree not to use any device, software or routine to interfere, or attempt to interfere, with the proper working of the Site, any transaction being conducted on the Site, or with any other person’s use of the Site.
Any other use of the Content or material on this Site, including reproduction for the purposes other than your private, personal and non-commercial use, modification, distribution or republication, without the express prior written consent of Casahito, is strictly prohibited.
Registration and Account
Third Party Links
We may include hyperlinks on this Site to other websites or resources operated by parties other than Casahito, including advertisers. Casahito has not reviewed all of the sites linked to the Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.
4. PROPRIETARY CONTENT, INTELLECTUAL PROPERTY AND BRANDS
All rights, titles and interests in and to the Site and all of its content, including, but not limited to, its software or HTML code and other computer code contained therein, trademarks, copyright, text, graphics, user interfaces, visual interfaces, scripts, artwork, photographs, images, designs, video, audio, the “look and feel” of the Site, and written materials and other materials that appear as part of the Site (collectively, "Content") are owned by Casahito, its subsidiaries or affiliates, and/or their licensors. All Content is protected by national and international intellectual property laws, including but not limited to, rights in the nature of patent rights, copyrights, trade secrets, trade names, trademarks, services marks, moral rights, know-how and any other similar right recognized under laws, international conventions or international treaty provisions on intellectual property rights in any country or jurisdiction in the world. You are permitted to use the Content only as expressly authorized by Casahito and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited.
Casahito Trademarks and Logos
The Site may contain content created by third parties, information obtained from public sources and/or links to external web sites or webpages operated by third parties (the "Third Party Content "). You acknowledge and agree that Casahito does not have any control and cannot monitor such Third Party Content and will not be responsible or liable for the accuracy, security or reliability of any Third Party Content. Access to any Third Party Content is at Your own risk, and Casahito will have no liability to You for any loss or damage that You may suffer (including but not limited to any loss or damage to Your computer equipment) arising out of or related to Your access or use of, or reliance on, any Third Party Content or caused by or in connection with any purchase of products or services available on or through any such Third Party Content.
7. COPYRIGHT POLICY
Any material on the Site which is found to be infringing the work of a copyright owner, upon such notification shall be removed, or access disabled. If you believe that your work has been copied and posted on our Site or through our Services in a way that constitutes copyright infringement, please intimate us at firstname.lastname@example.org with the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (b) an identification of the copyrighted work that you claim has been infringed; (c) a description of where the material that you claim is infringing is located on our Site; (d) your address, telephone number, and e-mail address; (e) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or law; (f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
8. ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our Site in relation to providing the services that contains typographical errors, inaccuracies, omissions, or information that is not complete or current, including as related to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders, at any time and without prior notice (including after you have submitted your order), if any information in the services or on the Site is inaccurate, incomplete, or not current.
9. FEEDBACK AND OTHER COMMUNICATIONSYour Communications
Any and all communications, comments, suggestions, ideas, notes, drawings, concepts, problems or other information with respect to the Site disclosed or offered by You to us (collectively, "Communications") is hereby unconditionally and irrevocably assigned by You to us, including any and all worldwide intellectual property rights relating thereto. We shall be entitled to unrestricted use of the Communications for any and all purposes whatsoever, commercial or otherwise, without any payment or other obligation to you or any other person involved with the creation of the Communications.Casahito Communications
When you use the Site or send emails to Casahito, You consent to receive electronically any communications related to your use of this Site. You agree that all agreements, notices, disclosures and other communications that are provided to You electronically satisfy any legal requirement that such communications be in writing. All notices from Casahito intended for receipt by a customer shall be deemed delivered and effective when sent to the email address You provide on the Site. If you do not wish to receive any communication from us, write to us at email@example.com.
We do not guarantee that our Site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the law. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
11. LINKING TO OUR SITE
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
If you wish to make any use of content on our site other than that set out above, please contact support@Casahito.com.
12. DISCLAIMER OF WARRANTIES
THE SITE, THE PRODUCTS, AND ALL CONTENT AND OTHER MATERIALS POSTED ON OR PROVIDED BY OR THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF TITLE, ACCURACY, COMPLETENESS, NONINFRINGEMENT, SATISFACTORY PURPOSE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE THAT YOUR USE AND ACCESS OF THE SITE, OR PURCHASE OF ANY PRODUCTS, OR USE OF ANY INFORMATION, CONTENT, OR OTHER MATERIALS POSTED OR MADE AVAILABLE ON OR THROUGH THE SITE, IS ENTIRELY AT YOUR OWN RISK.
CASAHITO ASSUMES NO RESPONSIBILITY FOR ANY ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMMUNICATIONS LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, OR ALTERATION OF, THE SITE OR ANY OF YOUR COMMUNICATIONS MADE THROUGH THE SITE. CASAHITO IS NOT RESPONSIBLE FOR ANY MALFUNCTION OR OTHER PROBLEM WITH ANY TELEPHONE NETWORK, TELEPHONE LINES, COMPUTER ONLINE SYSTEMS, SERVERS, INTERNET SERVICE PROVIDERS, COMPUTER EQUIPMENT, SOFTWARE, OR FAILURE OF ANY EMAIL OR PLAYERS, INCLUDING, WITHOUT LIMITATION, ANY PERSONAL INJURY OR PROPERTY DAMAGE. CASAHITO MAKES NO REPRESENTATION OR WARRANTY THAT THE SITE OR THE INFORMATION OR SERVICES PROVIDED THEREBY WILL MEET YOUR REQUIREMENTS. IF YOU ARE IN ANY WAY DISSATISFIED WITH THE SITE, YOUR SOLE REMEDY IS TO DISCONTINUE YOUR USE OF THE SITE.
CASAHITO DISCLAIMS ANY AND ALL LIABILITY OF ANY KIND FOR ANY UNAUTHORIZED ACCESS TO OR USE OF ANY OF YOUR PERSONALLY IDENTIFIABLE INFORMATION. BY ACCESSING THE SITE, YOU AGREE THAT CASAHITO SHALL NOT BE LIABLE FOR ANY UNAUTHORIZED ACCESS TO OR USE OF ANY OF YOUR PERSONALLY IDENTIFIABLE INFORMATION.
13. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CASAHITO BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OR ANY LOST PROFITS, COST OF COVER, LOSS OF DATA, USE, GOOD-WILL, OR OTHER INTANGIBLE LOSSES WHATSOEVER RESULTING FROM (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT DISPLAYED ON THE SITE, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND/OR USE OF (OR YOUR INABILITY TO ACCESS AND USE) THE SITE OR THE PRODUCTS, INCLUDING, WITHOUT LIMITATION, ANY DAMAGE CAUSED TO YOUR COMPUTER OR SOFTWARE OR INFORMATION STORED THEREON, (III) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY OBTAINED ON OR THROUGH THE SITE, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES (IV) ANY UNAUTHORIZED ACCESS TO OR USE OF CASAHITO’S SERVERS AND/OR ANY AND ALL PERSONAL AND/OR OTHER INFORMATION STORED THEREIN, (V) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE OR THROUGH THE SITE, (VI) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE OR THE SERVICES BY ANY THIRD PARTY, (VII) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR USER CONTENT, OR (VIII) EMAILS OR OTHER TRANSMISSIONS OR COMMUNICATIONS MADE TO YOU THROUGH THE SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT CASAHITO IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
ANY CAUSE OF ACTION BROUGHT BY YOU AGAINST CASAHITO MUST BE INSTITUTED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ARISES OR BE DEEMED FOREVER WAIVED AND BARRED.
14. APPLICATION OF LIMITATIONS AND DISCLAIMERS
Termination by You. You may terminate your account with us at any time and for any or no reason by providing notice of termination to us through either of the following methods: by issuing an email to firstname.lastname@example.org or by sending written notice by registered or certified mail, return receipt requested, addressed to Administrator, Casahito and in each case marked as follows: "Re: Termination of Account."
16. INTERNATIONAL USE
Although this Site may be accessible worldwide, we make no representation that materials on this Site are appropriate or available for use in locations outside the United States, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this Site from other locations do so at their own risk and are responsible for compliance with local laws. Any offer for any product, service, and/or information made in connection with this Site is void where prohibited
17. GOVERNING LAW AND JURISDICTION
18. OTHER TERMS
19. REPORTING VIOLATIONS
20. QUESTIONS OR ADDITIONAL INFORMATION